My Services

Providing outstanding customer care is at the heart of building trust and loyalty within your community — and that’s where I come in. I offer dedicated customer service support tailored specifically to pet brands, taking the pressure off your inbox so you can focus on the bigger picture.

I manage all customer communications across platforms like email, Instagram DMs, and website chat, ensuring every message is responded to in a timely, friendly, and brand-aligned tone of voice. From answering product questions and handling returns to resolving issues and offering thoughtful solutions, I aim to create a smooth and positive experience for your customers at every touchpoint.

Whether it’s dealing with frequently asked questions, troubleshooting minor issues, or simply being a warm and helpful point of contact, I take pride in making sure your community feels heard, appreciated, and well looked after — just as you would do yourself.

I offer friendly, consistent, and impactful social media support designed to help your brand shine online while you focus on what you do best. Whether you need help with a few key tasks or full-scale support, I provide creative and strategic input tailored to your goals.

From planning and scheduling, to managing community engagement through DMs and comments, I help you stay visible and connected. I also support with editing Reels or TikToks, designing eye-catching Canva graphics, writing on-brand captions, and creating engaging UGC.

If you need an extra boost, I can also support with email marketing (including campaigns and automations) and social media ad content and coordination — giving your brand the consistency and presence it deserves.

With over three years of experience working with pet brands, I’d love to create engaging and relatable content that truly connects with your audience and reflects your brand’s personality.

I specialise in creating high-quality, natural-feeling UGC that feels authentic. Whether it's lifestyle videos, product tutorials, unboxings, or playful reels featuring my own dogs Maverick and Hendrix, I craft content that’s designed to feel like it’s coming from a real customer or fellow dog lover.

This kind of content builds trust, helps potential customers picture your product in their own lives, and performs incredibly well across platforms like Instagram, TikTok, and Facebook. From planning and filming to editing and delivering ready-to-post content, I take care of the whole process — all you need to do is hit upload!

I’m here to make your life a little easier by taking care of the behind-the-scenes bits that can eat up your time and energy.

Whether it’s planning travel (which I love doing!), keeping your calendar in check, or supporting you with event planning, I’ll take the pressure off so you can focus on what really matters. I can help with everything from booking flights and hotels to scheduling meetings and making sure your to-do list actually gets done.

I’m also here for those random ad hoc tasks that pop up — things like finding the perfect photoshoot location, writing blog posts, helping with product research, or anything else that needs a second pair of hands.

Basically, if there’s something on your plate that’s stopping you from being in your zone of genius, I’m ready to take it off for you.